Sortis Hotel, Spa & Casino, Autograph Collection

The concierge service was outstanding in every way especially Gabriel who. watched for and anticipated our every need. All service personnel. were warm ,gracious, and did their jobs well. The hotel location was central and convenient to all of the wonderful attractions of Panama City.

I like everything possible about sortis hotel, the casino, bars, restaurants, location etc..

Still the best hotel in the area. Actual maintenance of the property. Friendly staff. Traffic seems to be picking up again. Good gym and good service overall.

All employees we encountered were professional, friendly and went out of their way to explain things to us in English. Although our Spanish was very limited, the staff was very accommodating and helpful. That includes reception, casino and Bingo staff. The Concierge was excellent and answered all of the questions I posed on e-mail before our arrival. The staff made our visit a very pleasant one.